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+44 333 050 9947
Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Do you dream of a home where your Fibaro system functions like a well-oiled machine, simplifying your life, saving you money and enhancing your comfort? We understand. Your aspiration is for your smart home and every feature works harmoniously, without a hitch.
Our Fibaro Monthly Support and Maintenance Package is here to provide the peace of mind you've been looking for. We've designed this package to solve the common issues that Fibaro system owners face:
What's Included in Our Monthly Package:
What you will receive
Choose convenience, choose peace of mind. Our Fibaro Monthly Support and Maintenance Package empowers you to enjoy a stress-free smart home experience. Let our experts take care of it for you, and unlock the true potential of your Fibaro system.
Don't let smart home management pain points hold you back. Contact us today to start experiencing a smarter, more reliable, and secure home.
Why We Created This Package
We have been installing and selling smart homes for a number of years now and now matter how “easy” it may look we noticed that there was and still is a need for someone to ‘look after’ our customers smart homes to prevent it from causing frustration and stress. We spent hours speaking to customers and dealing with the incorrect or outdatedFibaro systems, the frustration of encountering issues, and the fear of missing out on its full potential. That's why we created this support package.
Imagine Your World:
We want you to be in a position where your Fibaro system functions flawlessly, a world where your home's intelligence enhances your life without causing you any headaches. Imagine having more time to focus on what truly matters, while your home takes care of the rest.
Our Monthly Fibaro Support & Maintenance Package simplifies your life. No more worrying about updates, configurations, or troubleshooting. We want you to have a home where your Fibaro system empowers you, where it's a reliable, integral part of your daily life.
Our team consists of experts who are passionate about optimizing smart homes. We've been through the same challenges and have dedicated ourselves to solving them. Our Monthly Fibaro Support & Maintenance Package is the result.
Join us on this journey to simplify your life and optimize your smart home experience. Say goodbye to the complexities of managing your Fibaro system, and welcome a world where it truly empowers you, effortlessly.
I don't know what I would do without this support, every time I have an issue it's fixed. My Fibaro System has never been better and its all thank to SMAART. Thank you!
It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
This does excludes any potential delays which are outside of our control, including postal service problems, strikes or any other problems they are facing. This also includes potential delays due to a high volume of orders.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can log into your account on our website and request a return or if you have any problems contact us at support@smaart.homes. Please note that returns will need to be sent to the following address: Smaart Homes UK Ltd, C/O Ogden Fulfilment, Unit 2, Acre Park, Dalton Lane, Keighley, West Yorkshire BD21 4JH
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@smaart.homes.
I don't know what I would do without this support, every time I have an issue it's fixed. My Fibaro System has never been better and its all thank to SMAART. Thank you!
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